Cigna is a health services company. We help Medicaid and Medicare beneficiaries live healthier, more active lives. At Cigna, we know your needs are as unique as you are. We work with your doctors to provide health care that’s easy to understand and meets each person's needs. Our health care model is built on:

  • A deep understanding of our Members
  • A unique team approach to care
  • Personalized care plans at an affordable cost

Cigna offers many different health plans and benefits. Our goal is to help improve our members’ health, well-being, and sense of security. Cigna began serving STAR+PLUS beneficiaries in Texas to provide Medicaid beneficiaries in the Tarrant area in 2011, then expanded into the Hidalgo area in 2012 and the Rural Northeast area in 2014. Today, Cigna is excited to provide the STAR+PLUS plan to eligible individuals and families. HealthSpring joined Cigna in 2012. Cigna is a global health service company that believes in the power of preventive care. HealthSpring has a long history of serving people in Medicare and Medicaid. Together we are helping serve the needs of millions of people all over the world.

STAR+PLUS is a Texas Medicaid managed care program designed to provide health care, acute and long-term services and support through a managed care system. The program provides a range of options to meet individual needs.

At Cigna, we can help you choose the plan options that are right for you. We will work together with you, your family and Primary Care Provider to help coordinate health, long-term and other support services. Call Cigna Member Services if you need assistance or have questions. We are open Monday – Friday, 8:00 am – 5:00 pm Central Time, excluding state-approved holidays.

Call toll-free at 1 (877) 653-0327 (TTY: 7-1-1)

STAR+PLUS is a Texas Medicaid managed care program for people who have disabilities or are age 65 or older. People in STAR+PLUS choose their own medical plan. They get Medicaid health care and long-term services and support through their plan.

Long-term services and support includes things like:

  • Help in your home with basic daily activities.
  • Help in making changes to your home so you can safely move around.
  • Short-term care to provide a break for caregivers.
  • Help with things that need to get done.

Another feature of STAR+PLUS is service coordination. Service Coordinators help the member get the care they need. They work together with members, caregivers, and providers to find the right care.

For more information about STAR+PLUS, visit https://hhs.texas.gov/services/health/medicaid-chip/programs/starplus

STAR+PLUS does not change how people get their Medicare services. They must pick a STAR+PLUS medical plan, but don't pick a main doctor. They get regular health care from their Medicare doctor and providers. The STAR+PLUS medical plan only gives Medicaid long-term services and supports.

Medicaid is a federal health insurance program for people who can't afford medical care for some or all of their medical bills. It covers children, the aged, blind and/or disabled and is available to people with limited incomes.

There are certain requirements that you must meet in order to be eligible for Medicaid. If your income is low and you need medical care, you should apply for Medicaid. If you are eligible for the STAR+PLUS program, Medicaid will send payments directly to your health care providers.

How To Join

If you are eligible, go to www.yourtexasbenefits.com to fill out an application form. You will get an enrollment package from the state. Call the STAR+PLUS Helpline at 1 (800) 964-2777 (TTY 711) if you have questions.

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