Payment Dispute

Payment Dispute Form

Claims Appeals

Provider Claims Appeals Forms

Attendant Compensation Enhancement Program Form

Attendant Compensation Enhancement Program Form

Prior Authorization

Targeted Case Management and Rehabilitation Service

Targeted Case Management and Rehabilitation Service Request Form - To request authorization for our Member, complete and fax the form to 877-809-0787 (this form is for authorizations for Targeted Case Management services only. All other authorizations should be submitted on the TDI authorization form for inpatient and other outpatient services).

Provider Referral

Health Care Provider Referral: Disease Management Program

EVV Recoupment Reconsideration

Interested in joining the Cigna-HealthSpring STAR+PLUS or MMP Network?

Non-contracted Providers Only

Thank you for your expressed interest in the Cigna HealthSpring STAR+PLUS and MMP network. Cigna HealthSpring currently serves STAR+PLUS members in the Tarrant, NE MRSA and Hidalgo SDA, as well as MMP in Hidalgo County.

In order for us to review your request, please complete the network interest form as applicable and allow up to 60 days for our committee to review and provide you with a determination.

Ancillary, Facility, and Long-Term Services and Support (LTSS) Providers

Complete either the new TAHP facility application or use the new Availity portal to submit information for credentialing or recredentialing. Availity is a free, online web portal, which allows you to submit and maintain your credentialing information in an electronic form. To access the Availity portal, select the following link: https://www.availity.com/. For new users, select the Register button.

Access the recently updated TAHP facility application

Is your office ADA compliant? Please complete the Credentialing/Provider Directory Information form.

Cigna-HealthSpring STAR+PLUS and MMP serves members in 50 counties across Texas.

View Service Areas

Contracted Medical or Ancillary Providers

If you are contracted Cigna HealthSpring STAR+PLUS and/or MMP provider and need to add a product, specialty, provider or location to an existing contract please utilize the Provider Information Change Form. For any questions regarding the Provider Change Form, please take a moment to review the FAQ.

Please note, if you are affiliated with a third party Delegate, all changes must be made at the request of the Delegate. Contact your Delegate for additional information.