If you suspect a person who receives benefits or a provider (a doctor, dentist, counselor, etc.) has committed fraud, waste, or abuse, you have a responsibility and a right to report it.

Reporting Fraud, Waste, or Abuse by a Provider or Person Who Receives Benefits

You can report directly to Cigna any providers or persons who receive benefits that you suspect of fraud, waste, or abuse:

2208 Highway 121 Suite 210
Bedford, TX 76021
1 (800) 826-6762 (TTY 711)
24 hours a day, 7 days a week

Or, go to https://oig.hhsc.texas.gov/ where you will find information about reporting fraud, waste, or abuse. The site tells you about the types of fraud, waste, or abuse to report. If you would rather talk to a person, call the HHSC Office of Inspector General Fraud Hotline at 1 (800) 436-6184 (TTY 711).