Your child may go to any Texas Health Steps Medicaid provider for Texas Health Steps services. Most of Cigna’s primary care providers who treat children are also able to offer Texas Health Steps services. You may want to talk to your child’s primary care provider first. Also, do not forget to show your Cigna ID card and your Texas Benefit Medicaid card to the provider.
You do not need a referral for Texas Health Steps services for your child. We suggest you talk to your primary care provider if you plan to go to a non-Cigna provider for these services.
You should call your Texas Health Steps doctor as soon as you know that you need to cancel a Texas Health Steps checkup. When you call, be sure to set up a new time for your child to be seen. Many providers want to be called 24 hours before the checkup time. Call if you will miss your child’s checkup.
Ask your dentist about dental sealants for your child. A dental sealant is a clear plastic material put on the back teeth that can help prevent tooth decay.
You can get these services by calling your child’s primary care provider and/or your dental provider to make an appointment. Tell the person on the telephone that you want to schedule a Texas Health Steps appointment. These checkups are important and should be set up within 45 days of your child joining the health plan.