Cigna offers Service Coordination for STAR+PLUS Members in an effort to work collaboratively with Providers and Members to assess Member health needs, create a care plan, organize services and monitor progress toward a Member’s individual health goals. In addition, the Service Coordination team assists with long term services and supports such as adult foster care, adult day care, personal attendant services, minor home modifications, and home delivered meals. To reach a Service Coordinator, providers can call 1 (877) 725-2688.

Need more information about LTSS waiver eligibility rules? Learn more

How to request prior authorization for Long Term Services and Supports

Important information for LTSS Providers billing with diagnosis code 799.9

LTSS Billing Guidelines

Attendant Compensation Enhancement Program Form